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Gift-card redemption guide

How to find your code and redeem it on the right account.

Before you redeem

  1. Log in to your LEYBASE account and open the order under My account → Orders.
  2. Tap Reveal code. For security, codes are only shown to the logged-in account owner and are never sent by SMS.
  3. Check your store account is registered in the card's redemption country. A card for one region will not work on another.

Avoid scams. Gift cards are for your own purchases or genuine gifts. Never use them to pay someone claiming to be from a government office, bank, utility or tech support, and never share a code with anyone you don't know. LEYBASE will never ask you for a code you've bought.

Code not working?

Don't try it repeatedly. Note any error message, check the account region, then contact support with your order reference. Codes reported as invalid on first use are investigated with the supplier and replaced or refunded under our Refund Policy.